Need help? We've got you covered.
If you have questions about using SkinnyDip, creating Dips, earnings, or payments, reach out anytime.
Contact us: support@skinnydipapp.com
We typically respond within 24–48 business hours.
Frequently Asked Questions
1. What is a Dip?
A Dip is a curated collection of images built around a specific topic. Any topic can be a Dip.
2. How do matches work?
When two users sort the same Dip in similar ways, it's a match. You can then chat and connect based on shared interests.
3. Will my last name or phone number be visible to other users?
No. SkinnyDip never shows your last name or phone number to other users. Only your first name and profile information you choose to share are visible. Your contact details remain private at all times and are never shared with matches.
4. How does messaging work on SkinnyDip?
SkinnyDip is designed to keep conversations respectful and low-pressure. When someone messages you for the first time, the message is limited to a simple introduction: "Hi, I'm [First Name]. I'd like to chat." This prevents unsolicited or inappropriate messages before both people choose to engage.
5. Why does SkinnyDip limit first messages?
We believe meaningful connections start with mutual interest and respect. By limiting first messages, SkinnyDip helps:
- Reduce unwanted or aggressive messages
- Create a safer experience for everyone
- Let users decide who they want to engage with
It's one of the ways we prioritize user safety and comfort.
6. What happens after I receive a first message?
When you receive an initial message, you're always in control. You can:
- Accept the chat and continue the conversation
- Ignore the message
- Block the user
If you choose not to respond, no further messages can be sent.
7. Can I block or report users?
Yes. You can block users at any time. Blocking prevents further interaction and helps keep the community respectful.
8. How do creators earn money?
Creators can make paid Dips. When someone purchases a Dip, the creator earns a commission.
9. What are blurred images?
Creators have the option to blur images in community Dips, so they remain hidden until a Dip is purchased. This helps turn exclusive content into earnings.
10. How do I cash out?
Once your account balance reaches $50, you can withdraw your earnings via PayPal or you can keep your cash in your account to purchase Dips or create paid community Dips.
11. Is SkinnyDip safe?
Yes. We take user safety, privacy, and data protection seriously.
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